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Teleperformance revolutionizes the Work-at-Home environment with TP Cloud Campus

Teleperformance, a global leader in digitally integrated business services, recently announced a revolutionary new global operating model, the Teleperformance Cloud Campus, an innovative solution for enabling the ‘new normal’ work-at-home (WAH) environment. Prior to the pandemic, as part of its future-of-work development process, Teleperformance was already designing and testing an enhanced model for improving customer experience, client results, and employee well-being and development through socially connected, virtual teams. The Teleperformance Cloud Campus was specifically designed to provide a remote, socially enriched working environment, allowing companies to easily expand their business and deliver superior customer experiences through Teleperformance’s unique, cloud-centric model. Home-based interaction experts can now work from anywhere in the world while remaining connected virtually to their Teleperformance team through one of their Cloud Campus Hubs. These centralized co

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Globe E-skwela tackles online lesson creation and materials development

Live demonstrations on applications of online instructional design as well as industry best practices were featured during the latest installment of Globe myBusiness’ E-skwela online learning series. Leading the discussion on lesson creation and materials development in the new normal were industry experts and full-time faculty members, Lea Sacdalan-Abarentos and Jag Garcia, of the De La Salle-College of Saint Benilde. They were also joined by Globe Education Industry Lead Mark Arthur Payumo Abalos who served as moderator for the webinar. Together, the panel of experts discussed and presented key concepts and teaching strategies on the topics of Learning Experience Design and Digital Storytelling to help onboard basic and higher education instructors on how to set up an engaging digital classroom for students. Creating meaningful online learning experiences The role of teachers has seen the biggest shift during the pandemic, in what Abarentos describes as an evolution towards becom

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Industry Leaders Launch PayID, the Universal ID for Payments

Today, leading technology, finance and nonprofit companies join forces to announce the launch of PayID, a universal payment ID to simplify the process of sending and receiving money globally  across any payment network and any currency. GoPay, Ripple, Coins.ph Blockchain.com, BitPay, Brave, Flutterwave, Mercy Corps and others have collaborated on the development of PayID through the Open Payments Coalition, a multinational alliance of industry leaders. PayID brings together companies across all industries with an open solution for payments, marrying traditional finance, and the new world of fintech under one standard. More than 40 global companies and nonprofits reaching more than 100 million consumers worldwide have joined the Open Payments Coalition to break down the proprietary silos and standards that exist in payments, accelerate the adoption of digital payments, and change the way money is sent around the world today. “We are excited to support the launch of PayID, which is in

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Globe urges customers to use reporting tool for spam/scam cases

As cases of mobile fraud and spamming continue to escalate during the pandemic, Globe Telecom is encouraging its customers to use the company’s reporting tool to stop unscrupulous people from taking advantage or deceiving the general public through calls and text messages. By visiting https://www.globe.com.ph/stop-spam.html and filling out the online form, Globe customers can easily help put a stop to these illegal practices.  Once a report is received, Globe will promptly respond by deactivating numbers proven to be repetitive sources of such dubious messages. “We are concerned about the problems that could arise from these call and text scams. This is why we continuously work to combat this malicious behavior to provide a spam-free experience for all our customers. While we constantly upgrade and improve our blocking and filtering mechanism to keep unwanted messages from entering our network, we also need the cooperation of our customers to make this effort fully effective,” said A

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Ateneo gets first runner-up prize from international business case competition

History is made! Ateneo de Manila University was recently named first runner-up at the prestigious HSBC/HKU Asia Pacific Business Case Competition. In the photo is the team that represented Ateneo in the competition, composed of: (L to R) Annicka Koteh, Lucia Lorenzo, Isa Villanueva, and Javi Macasaet. The Ateneo de Manila University recently made history as the first Philippine university to be named first runner-up at the prestigious HSBC/HKU Asia Pacific Business Case Competition. Ateneo’s team was composed of Lucia Lorenzo, Annicka Koteh, Javi Macasaet, and Isa Villanueva, BS Management Engineering students from the John Gokongwei School of Management (JGSOM). Prof. James Soriano served as the team’s head coach. “To Ateneo this journey was memorable as it was precious. We have spent more than eight years trying to break into the winners’ circle,” Johnny Filart, senior coach of the Ateneo team said. “Whether face to face or online, Ateneo will always step up to the challenge. Wit

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Leading document verification provider teams up with Trinity University of Asia to promote overseas career growth

Global leader in verification solutions, TrueProfile.io, forges a partnership with Trinity University of Asia (TUA) to enable students and fresh graduates to authenticate their documents, in an effort to boost the global competitiveness of local scholars. As it celebrates its foundation week, TUA sets its sights on providing its students with more avenues for career enhancement by assisting them with their job applications overseas. After graduating from TUA’s prominent healthcare program, their students often look to maximize their opportunities by applying to clinics and hospitals outside of the country. In order to connect their graduates with international employers, TUA has teamed up with TrueProfile.io to provide every new graduate with a free education verification to be used on their TUA degree. With its mission to promote trustworthy hiring practices, TrueProfile.io validates an applicant’s professional documents such as degree certificate, professional references, good stan

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51Talk’s Social Media Campaign Brings Attention to Teach from Home

The Philippine Labor Secretary Silvestre Bello III said on May 20 that his department estimated around 4 to 5 million Filipinos will be unemployed due to the coronavirus pandemic, following the month-long nationwide lockdown. Though lockdowns have been effectively flattening the infection curve, the trade-off is painful. As tourism, trade, and consumption drastically drop during the lockdowns, Philippine labour market may face an even more gloomy future. Though the onsite job opportunities keep shrinking in the following months, another chance is opening for the Filipinos who have to work from home. Since February, the COVID-19 pandemic has forced K-12 school districts to close, and sent more than 290 million children and youths home, data from UNESCO showed. Learning online has then become the only choice. This increase in demand has boosted online education platforms like 51Talk in China. 51Talk is China’s largest online English education company, and is publicly traded on the Ne

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Approaching business resiliency amid supply chain disruptions

Supply Chain managers have long been familiar with managing the fluctuations in supply and demand to minimize risks. The arrival of COVID-19, however, has created unprecedented challenges not only on supply chains’ key performance indicators but also on people’s lives and the foundation of global and national economies. All companies, regardless of industry and region, are experiencing extreme fluctuations in demand across the product, SKU, and channel level. When instability in the supply of input materials is added into the equation, supply chains may be disrupted. Consequently, the Philippines’ supply chains were not spared from the global effects of the COVID-19 pandemic. Ever since community quarantines were implemented in the country last March, restrictions on mobility and transportation, as well as strict implementation of stay-at-home orders and curfews were enforced to prevent the virus from spreading.  With the slowdown of the country’s sea and airports, a great number of

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Industry Leaders Launch PayID, the Universal ID for Payments

Today, leading technology, finance and nonprofit companies join forces to announce the launch of PayID, a universal payment ID to simplify the process of sending and receiving money globally – across any payment network and any currency. GoPay, Ripple, Coins.ph Blockchain.com, BitPay, Brave, Flutterwave, Mercy Corps and others have collaborated on the development of PayID through the Open Payments Coalition, a multinational alliance of industry leaders. PayID brings together companies across all industries with an open solution for payments, marrying traditional finance, and the new world of fintech under one standard. More than 40 global companies and nonprofits reaching more than 100 million consumers worldwide have joined the Open Payments Coalition to break down the proprietary silos and standards that exist in payments, accelerate the adoption of digital payments, and change the way money is sent around the world today. “We are excited to support the launch of PayID, which is in

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Palo Alto Networks Launches World's First ML-Powered NGFW

As organizations defend their ever-increasing points of entry against cyberattacks that continue to morph and rise, Palo Alto Networks (NYSE: PANW), the global cybersecurity leader, introduces the world’s first ML-Powered Next-Generation Firewall (NGFW), which embeds machine learning (ML) in the core of the firewall to proactively assist in intelligently stopping threats, securing IoT devices, and recommending security policies — once again redefining the standard for network security. “Thirteen years ago, we completely changed network security when we created the Next-Generation Firewall,” said Nir Zuk, founder and chief technology officer at Palo Alto Networks. "As enterprise networks are widening — with hybrid clouds, IoT devices and home offices — and attacks rapidly and automatically evolve, we again need a radical new approach to cybersecurity. PAN-OS version 10.0 ushers in the world’s first ML-Powered NGFW, which is continuously learning and proactively improving security acros

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