With its mission of always making sure they’re at their customers’ side, Brother Philippines constantly develops new programs and methods to ensure top-quality customer service in all channels.
It’s in light of this goal that Brother launches Brobot, a new customer service chatbot. It seeks to help customers inquiring about the brand’s products and services. The cute and helpful bot, accessible on the Brother Philippines website, has been steadily learning through constant interactions with customers—and continues to learn the more people interact with him every day. While he can already answer most queries, soon enough he’ll be able to respond to even more questions!
“We always want to ensure that our customers will always get the help they need when it comes to Brother’s products and services,” said Brother Philippines President Glenn Hocson. “Having Brobot, who can answer questions all the time, anytime, is the best way we can attend to anyone looking for more information. We suggest customers interested in Brother to give him a try on our website!”
To talk to Brobot, simply go to the Brother Philippines website at www.brother.com.ph where you’ll find him floating on the lower right-hand corner of the homepage. Just click on him to start a conversation and inquire about products and services. Try it and test his skills today!
For more updates and info on Brother products, services, and promotions, customers may visit our Facebook page https://www.facebook.com/BROTHERatyourside/. They can also call the Brother Helpdesk Hotline at (02) 8 581-9898, or through the toll-free line at 1-10-BROTHER or send an email to helpdesk@brother.com.ph.