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Sun Life Appoints Bianca Ilibasic as Managing Director, Sun Life Global Solutions

Sun Life has appointed Bianca Ilibasic as the Managing Director for its global capability centre, Sun Life Global Solutions (SLGS). She previously served as Vice President & Chief Operations Officer, Sun Life Asia. In her new role, Bianca will lead SLGS across India and the Philippines, providing strategic direction to multi-functional teams spanning Technology, Operations, Analytics, Actuarial, HR, Finance, and Risk & Compliance. Her mandate is to further scale SLGS as a high-impact, enterprise capability supporting Sun Life across 28 markets. During her time in Asia, Bianca advanced straight-through processing, accelerated digital adoption, and shaped a forward-looking AI roadmap to drive business growth — strengthening shared platforms and enabling scalable outcomes. Commenting on the appointment, Laura Money, EVP and Chief Information and Technology Innovation Officer, Sun Life, said, “Over the past four years, Bianca has been a driving force behind operational excellence and di

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Cybersecurity Complexity and AI-Driven Threats Outpace Readiness Across Philippines: Fortinet

Fortinet, the global cybersecurity leader driving the convergence of networking and security, today announced the findings of a new study* conducted by Forrester Consulting, revealing that organizations across Asia Pacific are struggling to keep pace as cybersecurity complexity and AI-driven threats are straining their current ability to respond effectively. The study highlights cybersecurity risks driven by more advanced attackers and increasingly complex environments, and continued investment in cybersecurity and artificial intelligence (AI). The findings point to a clear shift toward simplifying security architectures, improving operational efficiency, and embedding AI into unified platforms. Complexity and AI-Driven Threats Are Overwhelming Security Operations Cyber risk is increasingly driven by both external threats and internal complexity. 57% of organizations cite AI-driven threats as a top concern, while 54% highlight fragmented tools and architectures and overwhelming a

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Concentrix Launches iX360 and New GBF Tower Site, Advancing Intelligent Experiences

Global technology and services leader and Philippines’ largest private employer Concentrix, unveiled iX360, its immersive experience center for intelligent solutions, alongside the launch of its newest operations site at GBF Tower 2, marking a significant step in strengthening the Philippines’ position as a hub for innovation, digital transformation, and integrated business solutions excellence. The dual launch called “iX360 and GBF Site: Digital Journeys Reimagined”, reflects Concentrix’s continued investment in the country—bringing together advanced technology, purposeful design, world-class work environment and Filipino talent to deliver intelligent experience at scale. Partners in national and local government such as DICT, PEZA, TESDA, Quezon City LGU, and associations such as CCAP, IBPAP and Fintech Alliance joined the launch, alongside private sector partners such as Robinson’s Land Corporation and Philippine Airlines. A New Way to Experience Innovation At the heart of the G

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Workato Establishes Philippines Entity as Strategic Hub for Global Customer Support and Operations

Workato, the leader in Enterprise Model Context Protocol (MCP), announced the official establishment of its Philippines subsidiary and office on April 22, marking a significant milestone in the company's expansion across Southeast Asia. The move solidifies Workato's long-term commitment to serving enterprise customers in the Philippines as they navigate AI-led business transformation, and positions the country as a strategic growth market within Workato's broader APAC footprint. The Philippines will serve not only as a key go-to-market territory, but also a base for Workato's global customer success, support, and business operations. A Strategic Market at an Inflection Point The Philippines is one of Southeast Asia's fastest-growing digital economies, with enterprises across financial services, business process outsourcing, retail, and the public sector rapidly accelerating their technology investments. As organisations face mounting pressure to unlock value from AI, Workato's entry

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Acer Edu Summit Asia Pacific 2026 Powers the Future of Learning Through AI Innovation

Acer successfully concluded its Acer Edu Summit Asia Pacific 2026, reaffirming its commitment to advancing education across the region as artificial intelligence (AI) reshapes the future of learning. Under the theme “Future-Ready Learning: AI, Innovation, and Human-Centered Education,” the summit brought together education stakeholders in the region to drive inclusive AI adoption and accelerate meaningful transformation in education. The summit was held in Jakarta on April 22–23, following its debut in 2025. It convened delegations from Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Sri Lanka, South Korea, Taiwan, Thailand, the Philippines, and Vietnam, reinforcing Indonesia’s role as a key market in Acer’s digital education ecosystem. The event served as a platform for cross-sector dialogue, enabling educators, policymakers, and industry leaders to exchange insights and explore practical applications of technology to enhance learning outcomes. Andrew Hou, President of

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Moving Faster from Capture to Output with Epson Solutions

From reports to technical drawings, documents move through different teams every day. Keeping them organized and easy to access helps work move forward without delays. To support this, Epson Philippines Corporation (EPC) offers solutions designed to make workflows simpler and more consistent. By linking how information is captured, processed, and produced, Epson helps businesses handle documents more efficiently across their operations, a reflection of its long-standing focus on practical innovation. One example is Epson Document Capture Pro Solution, a free software which allows teams to scan, organize, and route files more easily. Scanned documents can be saved as searchable PDFs or converted into editable formats such as Word, Excel, and PowerPoint. With multilingual text recognition, information becomes easier to retrieve, reuse, and share across teams. Beyond capturing and converting files, the software also helps organize them automatically using barcodes, recognized text, or

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ST Telemedia Global Data Centres Report Highlights the Philippines’ AI Ambitions — and the Infrastructure Gap Holding Them Back

ST Telemedia Global Data Centres (STT GDC), one of the world’s fastest-growing data centre colocation service providers headquartered in Singapore, released Philippines-specific findings from its latest research, Mind the Gap: Bridging the AI Infrastructure Readiness Divide, revealing a market with strong AI ambition but significant constraints in scaling capability. The study shows that 79% of Philippine organisations are now in the "Builder" stage of AI adoption, actively deploying early operational AI solutions. However, only 2% have progressed to the “Integrator” stage and none have reached “Leader” status, while 19% remain in the Explorer phase, highlighting a sharp drop-off beyond initial deployment and signalling structural barriers to scale. While momentum is strong, the findings indicate that infrastructure limitations are becoming a binding constraint. 71% of respondents cite insufficient compute capacity, storage or network bandwidth as the number-one barrier to advancing

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realme Philippines Appoints New Marketing Director, IMC Lead

realme Philippines has appointed Alice Liu as its new Marketing Director, as the brand continues to strengthen its position and accelerate growth in the local market. Alice brings over a decade of experience in integrated and digital marketing, with a strong track record in driving brand growth and leading high-impact campaigns across international markets. Prior to joining realme, she served as Head of Marketing at ASTRAUX and previously held a key marketing role at Xiaomi Indonesia, where she led multiple successful product launches and integrated campaigns. With earlier experience at Tencent, IPG Group, and Publicis Groupe, Alice combines strategic thinking with strong execution. She holds an MBA from Cornell University and Tsinghua University, and a Bachelor's Degree in Advertising from Minzu University of China. Joining her is Mitze Abrio as realme Philippines’ new Integrated Marketing Communications (IMC) Lead. Mitze brings over 10 years of experience in 360° marketing campaig

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YouTube Remains the Philippines’ Undisputed #1 Platform

In 2025, Filipino content was "unskippable." In 2026, it has become "unstoppable." As the digital landscape evolves, one thing remains constant: the Filipino love for visual storytelling. Whether it’s a grandmother in rural Mindanao catching up on her favorite teleserye, a student in Manila watching the latest BINI performance at Coachella, or a father in Bacolod City staying updated with the evening news, YouTube has become the definitive destination where these worlds collide—and are easily reachable. It truly has become the epicenter of culture, both Filipino and global. Some new data also reveals the scale of this shift. According to a 2025 Kantar study, YouTube is now the #1 video streaming platform in the Philippines in terms of reach. In rural Visayas and Mindanao, a staggering 97% of Filipinos watched online TV programs in the past month on YouTube. And perhaps most importantly for the industry, YouTube is providing a 60% incremental reach beyond traditional linear TV, prov

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RELX | Reed Elsevier Marks 15 Years of Innovation, Talent, and Purpose in the Philippines

RELX | Reed Elsevier gathered industry partners, community representatives, and senior leaders at its Quezon City headquarters to mark 15 years of operations in the Philippines. The occasion was commemorated with a ceremonial lighting of the company's building signage. Paolo la'O, Chairman of the Global Capability Center Council of the Philippines; Evangeline Aquino, Director at Kapatid Kita Mahal Kita (KKMK) Foundation; Monchito Ibrahim, Chair of the Analytics and AI Association of the Philippines; Haidee Enriquez, Head of Contact Center Association of the Philippines; and representatives from communities under the RELX Cares program attended the event. Fifteen Years in the Making Since its inception in 2011, RELX | Reed Elsevier has expanded from editorial and content operations to deliver services across the entire value chain, growing to a workforce of over 6,000 knowledge workers specializing in a wide array of technology and analytics. These teams serve a range of industries—le

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