SKY brings 24-7 customer services KYLA to Viber
SKY brings its round-the-clock messaging platform, KYLA, to Viber to reach and serve more of its valued subscribers and address their concerns more easily and quickly. To access KYLA via Viber, go to mysky.com.ph/kylaofsky which will redirect you to open the KYLA of SKY chat on Viber. When you click "Get Started," the integrated KYLA menu will appear with category queries on SKY products, MySKY account, help with service matters, bills and payments, SKY Zone office locator, and the most recent updates on SKY offerings. Users can begin conversing with KYLA for their specific issues by selecting any of the subcategories listed, with the option to discuss their complex concerns with a live agent. Aside from selecting from the carousel and sub categories, users may also type in their needs or questions in English to start their conversation with KYLA. The online customer touchpoint, which was first made available on the company's official website (mysky.com.ph) and Facebook page (fb.com
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