SKY OFFERS SAFE CUSTOMER SERVICE
SKY subscribers can continue to expect to get safe customer service, as most of the country eases into a new normal. As a top priority, SKY is strictly implementing safety measures during in-home services. Before any visit is done, SKY service technicians will call the subscriber first to make sure no one in the household is ill. Only a two-man team is assigned to every home so that one can work inside the subscriber’s home while one can simultaneously work outside to ensure proper physical distancing and less social interaction. Both of them will be wearing PPEs and other protective gear. In SKY business centers, on the other hand, only a limited number of people will be allowed inside at any given time. Upon entry, customers will be required to go through thermal scanning and answer a symptoms questionnaire. Inside, physical distancing will be observed while plastic barriers are installed at the service desk. Sanitation and disinfection procedures will be conducted before and afte
READ MORE...