Setting New Standards: Shopee Mall Champions Brand Authenticity, Introduces 3x Money-back Guarantee
Filipino online shoppers prioritize authenticity and quality above all else, according to a recent study conducted by Shopee involving 3,000 respondents. While deals continue to be appealing, users are increasingly looking out for products and platforms they can trust. In recognition of the growing importance of trust and convenience, Shopee doubles its commitment to creating a seamless and trustworthy shopping experience for its users. Enhanced customer guarantees Shopee Mall houses brands that have undergone rigorous verification to ensure every product sold is 100% authentic. To give shoppers unparalleled peace of mind regarding the authenticity of online items, Shopee Mall offers an industry-breaking update to its money-back guarantee–now offered at triple the purchase amount if items received are proven to be counterfeits. In addition, Shopee Mall has expanded its return and refund policy for a smoother shopping journey. From an initial 7-day period, the window period for ret
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