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Approaching business resiliency amid supply chain disruptions

Supply Chain managers have long been familiar with managing the fluctuations in supply and demand to minimize risks. The arrival of COVID-19, however, has created unprecedented challenges not only on supply chains’ key performance indicators but also on people’s lives and the foundation of global and national economies. All companies, regardless of industry and region, are experiencing extreme fluctuations in demand across the product, SKU, and channel level. When instability in the supply of input materials is added into the equation, supply chains may be disrupted. Consequently, the Philippines’ supply chains were not spared from the global effects of the COVID-19 pandemic. Ever since community quarantines were implemented in the country last March, restrictions on mobility and transportation, as well as strict implementation of stay-at-home orders and curfews were enforced to prevent the virus from spreading.  With the slowdown of the country’s sea and airports, a great number of

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PLDT Enterprise, Century Pacific join hands for COVID-19 response operations

Amid the ongoing modified general community quarantine (MGCQ) to fight the COVID-19 pandemic, PLDT Enterprise pledges connectivity support to the Century Pacific Food, Inc. to ensure its continuous flow of operations. PLDT Enterprise provided Smart Pocket Wi-Fi units for the Filipino food manufacturer to help them in shipping tuna and sardines from Mindanao to Luzon as part of their ongoing COVID-19 operations.  The Smart Pocket Wi-Fi units will be used by Century Pacific’s personnel and teams deployed in Laguna, Taguig, and Manila. The devices are currently utilized to access the company’s internal systems, to enable employees monitor the pace of their product delivery which include dispatch of canned goods, frozen goods, and dairy products. Moreover, the pocket Wi-Fi units also help Century Pacific’s corporate social responsibility (CSR) team to speed up their communications in terms of distributing food packs and charity donations to different local government units and communiti

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Grundfos Foundation supports more than 1,000 orphaned children and childcare frontline workers in the Philippines

The Covid-19 quarantine regulations and social distancing has put a lot of pressure and stress on numerous child-caring organizations about the food and basic supplies they require to operate. Amidst this pandemic, the Grundfos Foundation responded to the needs of eight SOS Children’s Villages around the Philippines by donating food, cleaning supplies, and personal protective equipment that will last these orphaned children and childcare frontline workers for a month. SOS Children’s Villages is home to 957 children and 145 childcare frontline workers, who are located across Muntinlupa City, Metro Manila; Calbayog City, Samar; Cebu City, Cebu; Davao City, Davao del Sur; Lipa City, Batangas; Tacloban City, Leyte; Zarraga, Iloilo and Mariveles, Bataan. Commenting on the grant, Kim Nøhr Skibsted, Executive Director, Grundfos Foundation, said “The Covid-19 pandemic is taking a toll on the most vulnerable communities. With our grant, we hope to ease the pressure that SOS Children’s Village

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Suspected Online Fraud Originating from the Philippines Doubled During Pandemic —TransUnion

TransUnion (NYSE: TRU) recently released its analysis of digital fraud trends in the Philippines. Its assessment found that the percentage of suspected online fraud originating from the Philippines more than doubled when comparing the periods Jan. 1-March 10 and March 11-April 28, increasing 119%. This makes the Philippines the country with the 76th highest percentage of digital suspected fraud originating from it from March 11 to April 28, 2020. In comparison, TransUnion found the rate of suspected fraudulent online transactions rose 5% globally during the pandemic. In its assessment, TransUnion analyzed fraud trends to reflect the changing economic environment with COVID-19. It used March 11, 2020 – the date the World Health Organization (WHO) declared the coronavirus (COVID-19) a global pandemic – as a base date for analysis. TransUnion analyzed the billions of online transactions its flagship fraud and identity solution, IDVision with iovation, assessed for fraud indicators on mor

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PLDT Enterprise lays the groundwork for business resilience under the ‘new normal’

The world has felt the negative effect of the coronavirus disease 2019 (COVID-19) on the economy and society at large, pushing organizations and businesses to adapt to new ways of operating in order to survive.  The difficulties brought about by the global pandemic challenged the business climate: some businesses faced bankruptcy risks while most businesses halted operations completely. Other businesses, however, were able to persist as they shifted towards online and digital.  Technology has become a critical tool for businesses wishing to thrive during and after the pandemic. PLDT Enterprise—the b2b arm of the Philippines’ leading ICT and digital services provider—aims to support businesses in this endeavor with its latest strategic thrust.  "We at PLDT Enterprise stand with all the organizations in the private and public sector. As an ICT provider, we place it upon ourselves to help businesses rediscover and reinvent themselves using technology,” said Jovy Hernandez, ePLDT Presid

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Holcim recommends building solutions for safer, faster construction amid COVID-19

Holcim Philippines’ SFCrete is among several building solutions that can help contractors finish projects safely and on time despite manpower restrictions as it allows road pavements to be ready for use in one day compared with 14 days with regular concrete. Photo above shows SFCrete team when it was used in EDSA repairs four years ago. Leading cement manufacturer Holcim Philippines, Inc. said innovative building solutions can help contractors keep workers safe and catch up to deadlines as construction activity picks up with the easing of restricted activities in COVID-19 quarantine areas. Holcim Philippines Senior Vice President for Marketing and Innovation Ram Maganti said local builders should consider wider use of building solutions already available locally, and look at how other markets are deploying innovative materials and techniques to meet deadlines while having limited workers at sites in compliance with social distancing regulations. “Construction does not have to take b

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Approaching business resiliency amid supply chain disruptions

Supply Chain managers have long been familiar with managing the fluctuations in supply and demand to minimize risks. The arrival of COVID-19, however, has created unprecedented challenges not only on supply chains’ key performance indicators but also on people’s lives and the foundation of global and national economies. All companies, regardless of industry and region, are experiencing extreme fluctuations in demand across the product, SKU, and channel level. When instability in the supply of input materials is added into the equation, supply chains may be disrupted. Consequently, the Philippines’ supply chains were not spared from the global effects of the COVID-19 pandemic. Ever since community quarantines were implemented in the country last March, restrictions on mobility and transportation, as well as strict implementation of stay-at-home orders and curfews were enforced to prevent the virus from spreading.  With the slowdown of the country’s sea and airports, a great number of

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Work-From-Home Hacks: 5 Ways Scanners can help you in remote working

Amid the current global health crisis, remote working has become the ‘new normal’ for almost every business. With the implementation of lockdowns and community quarantines that help control the movement of people and stop the spread of COVID-19, today’s flexible working practices urge employees to remain productive while working from home. If you are one of those employees who currently work remotely, then you are probably faced with issues in handling, archiving, and sending printed documents. As they remain to be an important tool for business continuity, handling these papers may need to be digitized for all the good reasons—easy access, preventing clutters and taking up so much of your working space at home, and proper storage. Aside from these benefits, here are some of the other advantages of having a scanning device, especially in ensuring the best remote work experience: One-Touch Information Accessibility One of the best reasons why scanners are useful is due to its one-to

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Online ESL platform 51Talk turns over P5.25M donation to FFCCCI

51Talk turned over P5.25M worth of PPE’s to the Federation of Filipino Chinese Chambers of Commerce & Industry, Inc. (FFCCCII). From L-R are Brgy. 281 Z-26 Manila Chairman Jefferson Lau, FFCCCII External Affairs Committee Chairman Nelson Guevarra, 51Talk Country Head Jennifer Que, and Manila Overseas Chinese Service Center Vice Chairman Amado Chua. Three hospitals in Metro Manila received medical equipment worth P5.25M donated by the online English teaching platform 51Talk (www.51Talk.ph) to the Federation of Filipino Chinese Chambers of Commerce & Industry, Inc. (FFCCCII). During the brief turnover ceremony, FFCCCII External Affairs Committee Chairman Nelson Guevarra, representing FFCCCII President Henry Lim Bon Liong, expressed his gratitude to 51Talk for the generous donation. “On behalf of FFCCCII, I would like to thank 51Talk, its CEO and Founder Jack Huang and Country Head Jennifer Que. We have been working double time with our partner organizations locally and abroad to aid o

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Leveraging Technology to Enhance Customer Experience

The customer has become increasingly influential in determining businesses’ strategies and shaping their reputations across the globe. For Southeast Asia’s SMEs in the retail and hospitality sectors, focusing on the customer experience has become even more important to the future of these businesses. However, research has found that companies in Southeast Asia have significant ground to cover to improve customers’ perceptions of their experiences as consumers rank their experiences at an average of 50 percent of the potential score. In fact, ASEAN SMEs shared with Epson that managing customer experience was one of the top five business challenges they faced. Companies need to start making smart investments in technologies that will help them deliver the experiences customers expect in order to stand out in a competitive market. The technologies contributing to better customer experiences Among the key trends influencing customer spending and preferences in Asia today are personaliz

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