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ePLDT to enable PH businesses with Salesforce partnership

ePLDT, the ICT arm of PLDT Enterprise, continues to strengthen its foothold in the local cloud arena through its strategic partnership with a global leader and pioneer in cloud computing, Salesforce.  Salesforce is the world's number one customer relationship management (CRM) solution based on the 2019 revenue market share worldwide ranking by premier global market intelligence firm IDC. The US-based cloud and CRM giant is one of the fastest-growing enterprise software companies of all time with over 150,000 enterprise customers around the world, spanning from startups and small businesses to Fortune 500 companies.  ePLDT has built the expertise and resource pool to deploy, administer, and manage Salesforce for any organization across various industries. This roster of certified professionals, with Salesforce's class-leading business applications for sales, service, marketing, and industry-specific workloads built on a secure and scalable platform, equips ePLDT to enable enterprises

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Mastercard Launches Central Bank Digital Currencies (CBDCs) Testing Platform

● The innovative virtual and custom testing platform allows central banks to evaluate use cases and test roll-out strategies for CBDCs by simulating a CBDC ecosystem ● Central banks, commercial banks, and tech and advisory firms invited to partner with Mastercard to evaluate the suitability of CBDCs in a country or region With the global economy racing to embrace digital payments, central banks also are looking to the future and investigating how to support innovation while maintaining monetary policy and financial stability as they issue and distribute currency. In fact, 80 percent of central banks surveyed are engaging in some form of Central Bank Digital Currencies (CBDCs) work, and about 40 percent of central banks have progressed from conceptual research to experimenting with concept and design, according to a recent survey by the Bank for International Settlements. Today, Mastercard announced a proprietary virtual testing environment for central banks to evaluate CBDC use

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Microsoft Non-Profits & employer partners launch program to increase employability for people with disabilities in Asia Pacific

The Microsoft Enabler Program launched today pioneers disability-inclusive workplaces across the Asia Pacific by removing the barriers for a more diverse workforce. With more than 1 billion people with disabilities (PwDs) in the world, disability-inclusive employment can lead to a 1-7% rise in GDP in the Asia Pacific through increased economic productivity. [United Nations ESCAP] The program will pilot in five markets: Korea, New Zealand, Philippines, Singapore, and Thailand, before expanding to the rest of the region by the end of 2020. Organizations committed to the program will receive training from the Non-Profit organizations (NPOs) to become inclusive employers, and these businesses will in turn provide job shadowing, internships, mentoring, and opportunities in tech jobs for PwDs identified by the NPO’s. Microsoft will provide industry required training in the cloud & artificial intelligence, as well as a platform for all three to collaborate towards an inclusive future for ev

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CDO Foodsphere makes Globe Cloud its top digital solution

CDO Foodsphere Inc., one of the largest food enterprises in the Philippines, commended Globe Business for its role in the successful migration of the company’s warehouse management system from on-premise to the cloud. Globe Business, together with  Amazon Web Services (AWS), conducted a Proof of Concept (POC) with CDO Foodsphere. This allowed the latter to test and experience AWS functionalities before fully migrating applications that monitor the company’s inventory. Satisfied with the results of the POC, CDO Foodsphere decided to migrate its workloads to the Cloud. Since then, there has been no application downtime attributed to the service.  In addition, the business was able to reduce the time to resolve system incident reports from 150 days to merely a day. The company also saw a significant improvement in the performance and stability of the system amid the pandemic—a stark contrast from what CDO Foodsphere's IT and Operations teams had experienced in the previous years. “Our

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ePLDT launches 'Simply ERP' for streamlined business operations  

Digital transformation for many industries globally – whether for small or medium business, or large corporations, have compelled the need for not just strong and reliable connectivity, but simplified solutions as well. As more and more organizations look at transforming their legacy systems to cloud-based solutions especially amid the COVID-19 pandemic, ePLDT introduces Simply ERP—a simple, affordable, and accessible system to address the challenges that industries face. ‘Simply ERP’ is an ERP solution for SAP Business One, established by ePLDT and powered by its subsidiary, AGS.  “The effect of business operations and strategies brought about by COVID-19 has forced significant restructuring of small and medium-sized organizations. The supply chain requirements, dynamic customer needs, allowing remote work, upskilling of workers, and managing cash flow and liquidity are but some challenges of SMEs. Simply ERP addresses all these with features and services that are simple, reliable,

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ISG Paragon Awards APAC Recognize Unisys and the Philippine Statistics Authority (PSA) for Civil Registry System Modernization

The award recognizes the modernized PSA Civil Registry System’s success in fulfilling citizens’ needs for official documents in minutes with advanced digitization and records management. Unisys Corporation (NYSE: UIS) today announced that Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has recognized Unisys’ work on behalf of the Philippine Statistics Authority (PSA) in the 2020 ISG Paragon Awards™ APAC. The ISG Paragon Awards APAC, awarded in August 2020, recognizes the year’s most innovative and impactful sourcing partnerships. Unisys and the PSA’s work to modernize the Civil Registry System (CRS) won the Impact category, which recognizes the impact of a client/service provider(s) relationship on a community. “We selected Unisys and the Philippine Statistics Authority because the digital transformation of the government’s Civil Registry Service tangibly improved Philippine citizens’ ability to access critical documents, such

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Holcim highlights reliability, partnership in digital campaign for flagship brand Excel

Holcim Philippines has started a social media campaign highlighting its flagship general-purpose cement brand Excel, which has established itself as a preferred choice among local contractors for reliability in building quality structures in its nearly two decades in the country. Leading cement manufacturer Holcim Philippines, Inc. has rolled out a new digital campaign for its flagship general-purpose cement brand Excel that highlights the product’s reliability in building durable and quality structures that supports user’s aspiration for progress. The company has started a series of posts on Facebook and Instagram focused on how its Excel brand is trusted by contractors having established itself as among the preferred cement brands in the market for building important structures from homes to infrastructures. The campaign features Filipino words “kasangga” at “pag-angat” in reference to the attributes Excel is associated with as well as images of builders and homeowners. Holcim Phi

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Fortinet Acquires Cloud Security and Networking Innovator OPAQ Networks

SASE (Secure Access Service Edge) has become a topic of increased industry discussion and interest for enterprises and partners alike. That is because today’s organizations require immediate, uninterrupted, and secure access to the network and cloud-based resources and data – especially business-critical applications – no matter where their users are located. Digital innovation creates new challenges for organizations, including dynamically changing network configurations and the rapid expansion of the attack surface. This has resulted in new and incremental opportunities to provide additional levels of protection and access control that these organizations and users require. These are challenges that a SASE solution is designed to address. However, there are two critical things to remember about the selection and implementation of any SASE solution. The first is that it must be easily integrated into your larger security strategy. If not, you are simply creating yet another set of s

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Pru Life UK establishes AI and Data Analytics Center to accelerate digital transformation

Leading life insurer Pru Life UK has established the AI and Data Analytics Center to accelerate its digital transformation with the use of cutting-edge technologies such as artificial intelligence (AI) and data analytics. The virtual center is designed to drive the integration of advanced technology solutions within Pru Life UK’s business to enhance its delivery of value-added products and services to customers and the public. It also helps facilitate collaboration among its internal functions and external stakeholders, such as the regulators and business partners. Pru Life UK President and CEO Antonio “Jumbing” De Rosas believes harnessing technologies such as AI and data analytics not only prepares the company and its growing workforce to be future-ready but also helps advance digital health in the Philippines. “In addition to enhancing the efficiency of our operations and building a smart business, the AI and Data Analytics Center will help deepen public understanding of how new

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Experts see pandemic accelerating adoption of AI solutions in customer service

Experts see the pandemic accelerating the adoption of artificial intelligence solutions in customer service as consumer behaviors change in response to the global crisis. “I think everyone will be pushed to go online. E-commerce will be pushed, even services will be pushed online. So AI will have to handle that volume to aid the agents in handling each of those calls,” said PLDT Enterprise Innovation Center head Andy Santos at the Voix Live! 2020 webinar. Telus International Vice President for Digital Solutions Nalakumar RS said the pandemic has fast-tracked the adoption of AI chatbots as people begin to move away from accessing customer services through voice calls. “There is that push from our customers to transform the way we used to do things to fit our current lifestyle and work style that is needed right now,” said TeamAsia Managing Director Bea Lim. Roadblocks in AI adoption However, Google Cloud Customer Engineer Graeme Merrall pointed out that there are roadblocks in the

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