Talk

Converge ICT Augments Customer Service Capabilities

Converge ICT, the country’s premier pure end-to-end fiber internet service provider, is augmenting its customer experience capabilities in response to the surge in applications and service inquiries, as more essential transactions and activities move online due to the COVID-19 pandemic. “We have continuously strived to be true to our commitment to enable Filipinos to experience better internet service; even now, despite the operational challenges that we are facing due to the pandemic,” said Dennis Anthony Uy, Founder, and CEO of Converge ICT.  Mr. Uy noted that like all other businesses in the Philippines, Converge also had to significantly adjust its operations after the Enhanced Community Quarantine was implemented in March, limiting the company’s workforce and its access to resources and areas, which ultimately contributed to a slowdown in the service delivery of the company.  To help address these limitations, Converge ICT has augmented its support capabilities through the hiri

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Globe partners with Secureworks to help businesses secure their digital transformation

Globe Business, the enterprise arm of Globe, has partnered with Secureworks to help customers strengthen their security posture against cyber threats in a digitally-connected world. When organizations embrace digital technologies, they expand their attack surfaces and create new gateways for both opportunistic and targeted cyber threats. To help customers secure their progress, Globe Business will offer software and solutions that leverage the Secureworks Red Cloak Analytics Platform to prevent, detect and respond to threats, wherever data moves into, out of, and through customer environments. “Now, more than ever, businesses need partners who can provide modern security solutions that enable digital transformation while also protecting their data, reputation, and revenue,” said Maureen Perrelli, Secureworks Chief Channel Officer. “We’re pleased to welcome Globe into the Secureworks Global Partner Program so together we can help organizations close their cybersecurity gap with indust

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ePLDT empowers over 248,000 students & teachers with global-class e-Learning tools

While e-learning is not an entirely new concept, the COVID-19 pandemic has put its adoption at the fore to ensure that students continue their learning and access to education during this time. ePLDT, the ICT arm of PLDT Enterprise, continues to build its portfolio of solutions as well as its expertise in digital educational tools to help schools improve the quality of learning by leveraging on technology. “In these times, it is paramount for us to ensure that our children have access to education to support their growth and well-rounded development,” said Jovy Hernandez, ePLDT President & CEO and Senior Vice President & Head for PLDT and Smart Enterprise Business Groups.  “Understanding the challenges we face now given the uncertainty of this current health crisis, we at ePLDT nonetheless believe that technology can bridge that access gap to quality education, and we have made it our mission to deliver the innovative e-Learning tools that will enable schools to reach their students

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IBM and SAP Announce New Offerings to Help Companies’ Journey to the Intelligent Enterprise

ARMONK, N.Y., and WALLDORF — IBM (NYSE: IBM) and SAP SE (NYSE: SAP) today announced their partnership’s next evolution, with plans to develop several new offerings designed to create a more predictable journey for businesses to become data-driven intelligent enterprises. The Evolution Partnership initiative intends to deliver new intelligent industry solutions to enable end-to-end processes that help companies accelerate the modernization of systems and workflows Over 400 businesses have modernized their enterprise systems and business processes through IBM and SAP’s digital transformation partnership. As the COVID-19 pandemic continues to significantly impact many industries across the globe, organizations are realizing they need the agility to seamlessly adapt to changing market conditions and customer demand. “Organizations’ short- and long-term futures are being defined by their ability to proactively respond to today’s challenging, unprecedented market conditions,” said Adaire

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Fortinet Recognized as Winner of Microsoft's 2020 Commercial Marketplace Partner of the Year

Fortinet (NASDAQ: FTNT), a global leader in broad, integrated, and automated cybersecurity solutions, today announced it has won Microsoft’s 2020 Commercial Marketplace Partner of the Year award. Fortinet was honored among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology. As organizations are strained with limited cloud security resources and expertise, there’s growing preference to consume certain security functionalities as Security-as-a-Service and through pay-as-you-go models. Recognizing this, Fortinet offers the broadest set of security solutions that are natively integrated with Azure and available on Azure Marketplace. Products available through Azure Marketplace include Fortinet’s award-winning FortiGate Next-Generation Firewall (NGFW) and FortiWeb Cloud as a Service. “This award reflects the proven growth and success of Fortinet’s offerings on Azure Marketplace as we co

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PHINMA Education and PLDT enable students’ flexible learning with data plan

PHINMA Education, a fast-growing network of schools in Southeast Asia, has partnered with PLDT to provide mobile data and access to learning platforms to students in five schools and universities across the Philippines. “We are pleased to secure this partnership with PLDT Enterprise to help our students navigate education in the new normal,” says PHINMA Education Chief Operations Officer (COO) Dr. Raymundo P. Reyes. “Technology that facilitates flexible learning is one of our strategies to continue delivering quality education, in spite of limitations in conducting face-to-face classes.” PLDT Enterprise will provide mobile data and access to learning platforms to students of PHINMA University of Pangasinan in Dagupan City, PHINMA UPang College in Urdaneta City, PHINMA University of Iloilo, PHINMA St. Jude College in the City of Manila, PHINMA Republican College in Quezon City, and Southwestern University PHINMA in Cebu City. “PLDT Enterprise’s SMART Giga Study data plans are really

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917Ventures, AC Health team up for new healthcare app

With the current pandemic, it’s not easy for Filipinos to take care of their health. There have been delays in seeking medical help due to fear of contracting the virus when they go out to visit a doctor’s clinic or a pharmacy. Healthcare providers, on the other hand, are also facing a challenge, as they have to handle a tremendous volume of patients while making sure that everyone receives the appropriate help at the right time. 917Ventures, the largest corporate incubator in the Philippines wholly-owned by Globe, is collaborating with ACHealth to provide solutions to these problems. The collaboration resulted in HealthNow, an all-in-one health app that will help Filipinos get the healthcare they need anytime, anywhere.   With HealthNow, users will be able to consult a doctor through video, buy medicine for delivery, and book clinic and lab appointments. The mobile app  will be powered by the assets of 917Ventures and ACHealth, which include KonsultaMD, FamilyDOC, Healthway, and Ge

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PayMaya Negosyo's 'Bizkarte' program supercharges MSME growth and recovery 

[27 JULY 2020] As the whole country adapts to changes brought about by the COVID-19 pandemic, many enterprising Filipinos are turning their entrepreneurship drive into full-fledged businesses, utilizing the power of social media and cashless payments technologies.  To help accelerate the growth of micro, small, and medium enterprises (MSMEs) all around the country, digital financial services leader PayMaya launched its PayMaya Negosyo "Bizkarte" Program which aims to provide MSMEs with the right tools, assistance, and resources to help their businesses thrive in the growing world of digital commerce.  A play on the words "business" and diskarte–which describes the uniquely Filipino trait of being enterprising despite the seemingly insurmountable odds–the "Bizkarte" program for MSMEs offers PayMaya's end-to-end digital payment solutions bundled with incentives through exclusive promotions and rewards for merchants and their customers, co-marketing push for members' products and servic

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Globe teams up with Bataan LGU to streamline SAP processing

The general community quarantine still follows the same guidelines from the enhanced community quarantine: go out only when necessary, practice social distancing, and wear masks at all times. To help maintain these guidelines, the Bataan local government unit (LGU) has tapped Globe to streamline the processing and approval of its Social Amelioration Program (SAP) for constituents. Globe via its innovative developer arm, Globe Labs, and Bataan LGU harnessed technology through Amber, the telco’s SMS blasting tool that allows businesses and organizations to send branded and customizable messages to engage their target audience. Through the service, information about the SAP was disseminated to constituents safely and effectively. Since reports about the subsidy were circulated via text message, it helped minimize overcrowding in public spaces, thus curtailing and eliminating the spread of COVID-19. “As they say, modern challenges require modern solutions. Given that our national govern

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UnionBank is Retail Banker International’s Asia Pacific Retail Bank of the Year 2020

Union Bank of the Philippines (UnionBank) was declared the winner of Asia Pacific Retail Bank of the Year at the recent 35th Annual Retail Banking International Global Awards in London. At the virtual awards ceremony that honored the best of the best in global retail banking, UnionBank was cited for its key initiatives particularly for the fintech ecosystem, serving as a leader in industry associations such as the Fintech Philippines Association and Distributed Ledger Technology Association of the Philippines and supporting various conferences, meet-ups, mixers and hackathons for the community. UnionBank partners with top fintech in the Philippines and other parts of the world to tech up small and medium enterprises (SMEs) that are constrained in terms of resources and access to pursue digitization. By vetting and partnering with fintech including those for human resources, payments, financing, and APIs, among others, the bank was able to extend services to small and medium enterpri

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