PLDT, SM join hands to improve customer experience with the launch of #14376 (Iâ¤ï¸SM) Hotline
The SM Store, in collaboration with PLDT, introduces its nationwide hotline number #14376 (I♥SM) to support the store’s Call to Deliver service, as part of continuous efforts to provide a better customer experience for shoppers. The SM Store’s #MyNumber hotline is powered by PLDT’s expansive fixed-line network that will allow customers to dial the hashtag sign (#) followed by five digits, 14376 (I♥SM), which will connect them to the nearest The SM Store branch. Through the fortified partnership, the full-featured contact service solution of PLDT will make ordering and shopping from The SM Store more convenient for their customers throughout the country. According to Teresita T. Sy-Coson, Vice Chairman of SM Investments Corporation, “We at SMIC have always endeavored to enhance our facilities and provide an outstanding experience for our valued customers. This hotline will improve our delivery service, especially during this time of COVID-19.” The SM Store’s Call to Deliver service,
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