Service Heroes Amid The Pandemic
With the entire country on quarantine because of the COVID-19 Pandemic, mobility in the country is practically at a standstill. According to a report titled “Consumer Behavior During The Pandemic,” lockdowns and quarantines have reduced mobility by 80 percent in the Philippines and Malaysia, and 60 percent in Singapore and Vietnam. Traffic was reduced due to social distancing between people and encourage them to stay at home. Other than some essential services remaining open such as food delivery and medical needs, the e-Commerce industry is booming since its services help people buy what they need online and have it delivered right to their homes, thereby making delivery couriers important frontliners as well. Of course, couriers are allowed to operate and continue doing their jobs as long as they maintain safety precautions imposed by quarantine guidelines, like wearing facemasks and gloves, and being equipped with alcohol and other hygiene essentials, which were also a requiremen
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