HackaTren outs 24 solutions for better LRT-1 experience
LRT-1 private operator Light Rail Manila Corporation (LRMC) revealed that it has generated a total of 24 varied mobile solutions to improve customer experience, ranging from trip planning, customer feedback management, wayfinding, and passenger security. At the recently concluded HackaTren 2018, a hackathon or programming competition for software solutions and applications, LRMC President and CEO Juan F. Alfonso stressed the important role of customers in improving the commuting experience in Metro Manila. “Over the last two years, we prioritized getting LRT-1 back on track with more trains, more trips and shorter queueing time; there’s a lot more work to do and we want our customers involved in this journey of improving their commuting experience,” he said. Team NyxDev, comprised of system developers Daniel Quiming, Jet Alcantara, and James de Perio won the top prize with their Tara! Customer Experience Management System which features trip planning, wayfinding, customer feedback m
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