Talk

Braving the pandemic: The State of BPO Industry in the Philippines

The current global health crisis has brought various changes in the way business process outsourcing (BPO) works—a vital industry that employs more than a million Filipinos and contributing at least nine percent of the country’s gross domestic product (GDP) growth. This year, the COVID-19 pandemic has forced the BPO sector to adjust to new and flexible working practices, especially that most areas in the country remain under community quarantines (CQs) and lockdowns that restrict the mobility of workers. Navigating through disruptions As a vital sector, which remains one of the country’s most dynamic and fastest-growing industries that could potentially secure the country’s economy, BPO is among the few industries that are given exemptions when quarantine measures were first imposed in Luzon last March. BPO firms were allowed to continue their operations provided that they adhere to specific guidelines, such as utilizing a skeleton workforce, maintaining social distancing, using of

READ MORE...

Teleperformance productivity innovation app benefits local and global brands

Teleperformance Philippines, home to a diverse pool of professionals from various disciplines, is among the key drivers of innovation that brands rely on to ensure that the best digital integrated business services are available to support their customers. By enabling companies with state-of-the-art technology that facilitate recovery and growth in a time of crisis, Teleperformance Philippines continues to widen its domestic market. Clients appreciate how the company offers turnkey back-office solutions that allow for secure and fast roll out of work-from-home options. This provides business continuity strength essential for industries in the current environment. “Innovation is a value-add that our clients enjoy in their partnership with us,” noted Teleperformance Philippines Chief Operations Officer Mike Lytle. “As one of the core values – along with Integrity, Respect, Professionalism, and Commitment which guide our company, the innovative mindset is fostered for the benefit of our

READ MORE...

Impact of Logistics Providers to Different Industries

Since the start of the COVID-19 pandemic, most industries struggled to survive the outbreak, causing numerous businesses to shut down permanently. Among the significant factors contributing to their struggles was the inability to transport, store, and reach valuable goods, equipment, and materials to complete projects and continue business operations. Fortunately, despite the quarantines and lockdowns in some areas in the country, logistics providers remained operational, helping businesses adapt to the disruptions in transporting and storing goods essential to many companies' viability. JP Marzan Project Ventures Inc., one of the leading logistics providers in the country, believes that logistics plays a crucial role in business success and resiliency in every industry, especially during a crisis. The company expounds on other reasons why different industries will significantly benefit from logistics providers. Construction According to a research study, a streamlined logistics pr

READ MORE...

HID Global Introduces HID ELEMENT For Superior Quality, High-Volume Industrial and Financial Card Printing

HID Global, a worldwide leader in trusted identity solutions, recently unveiled its new HID ELEMENT product line, the industry’s first heavy-duty, fully modular desktop-based card personalization portfolio that establishes a new category for mid-range and high-volume market segments. The portfolio’s enhanced card production capabilities, flexible system architecture and cost-effective deployment model empower organizations to create custom secure ID and financial card production solutions for a variety of use cases and applications.  “From government entities to financial card issuers and service bureaus, customers around the world have unique card personalization and issuance requirements where traditional direct-to-card printers and large production machines may be too cost- or space-prohibitive,” said Craig Sandness, Vice President and Managing Director of Secure Issuance with HID Global. “By bridging the gap between desktop printers and central issuance machines, our HID ELEMENT p

READ MORE...

Shell Livewire Partners with Gov't to Nurture Startup Ecosystem

From digital workflow management to contact tracing mobile apps, technology and innovation have been integral parts of overcoming the challenges presented by COVID-19. To proactively address unforeseen obstacles in the future of the pandemic, the Philippine government called upon innovators and startups to collaborate with them during the launch of Shell’s Livewire platform on Friday, September 25. Shell Livewire is the energy company’s global enterprise development program. Since 1982, it has supported more than 1,300 businesses in 20 countries execute their innovative ideas through connecting them to mentorship, technical expertise, financial assistance, , and the inclusion in Shell’s supply chain. “New ideas are what drive the future of nation-building, but many aspiring entrepreneurs struggle to make those ideas a reality without the right support,” said Shell Vice President for External and Government Relations Serge Bernal. “In many cases the resources are there, but they can

READ MORE...

Discover 4 ways how you can use Twitter as an educational tool

Twitter is where you can find all the latest in #WhatsHappening on various topics around the world. You can get updates and new knowledge on current trends, events, and even about education. In fact, there were close to 600,000 education-related Tweets in the Philippines within the past three months. At first thought, people might not think of Twitter as a learning tool. But as a place for conversation and real-time info, it can actually be a helpful tool for students, teachers, or parents to enhance or supplement their blended learning. Here are four tips and tricks on how to maximize the use of Twitter for educational purposes. 1. Use Topics to see education-related Tweets on your timeline People on Twitter talk about anything under the sun, and this includes education-related topics such as Language, Architecture, Chemistry and a multitude of interests and fields of study which can help students and teachers alike to gather new information and other insights or tips in learning

READ MORE...

ePLDT joins Google Cloud Partner Advantage Program, bolsters digital pivot for PH biz

ePLDT, the ICT arm of PLDT Enterprise, further enhances its portfolio of digital offerings for businesses amid prevalence of remote work arrangements, resulting from the ongoing COVID-19 pandemic. Through the Google Cloud Partner Advantage Program, ePLDT is able to address the increasing needs of organizations for cost-efficient online work tools with Google Cloud's cloud-based​ ​SaaS collaboration and productivity application G Suite and Chrome Enterprise. This partnership boosts PLDT Enterprise’s continuous efforts to strengthen its cloud expertise, with ePLDT integrating Google Cloud products into its end-to-end ICT solutions offerings. Jovy Hernandez, ePLDT President & CEO and SVP Head for PLDT and Smart Enterprise Business Groups says, “We prioritize our customers’ needs and requirements. Working with G Suite fortifies ePLDT’s expertise and capabilities as we create new opportunities for our customers and expand what is possible in the cloud.” According to Google Cloud, th

READ MORE...

10 years after introducing data, Globe embarks on ambitious network upgrade anew

Globe announces its largest network upgrade to date, 10 years after it introduced data with its nationwide network transformation program. The network upgrades come at the heels of the government asking telcos to improve internet services especially at these times when connectivity is a critical need. Globe laid out a 3-pronged strategy to improve voice and data experience of its customers. The first is to accelerate cell site builds to expand coverage and increase capacity for data. With the strong support of ARTA and the recently signed Bayanihan to Recover As One or Bayanihan 2, the faster processing and release of various national and LGU permits are crucial to jumpstart the infrastructure builds to improve the country's overall state of connectivity. The second is to upgrade all its sites to have 4G/LTE using many different frequencies, which are important for both coverage and speeds. With 4G everywhere, the whole country will be data-ready and capable to meet the increasing de

READ MORE...

JP Marzan unveils new disinfection system amid COVID-19 pandemic

JP Marzan Project Ventures Inc., one of the leading logistics providers in the Philippines, recently launched a new disinfection system in a bid to help organizations in the country ensure the cleanliness of their offices and other facilities without worrying about chemicals that could harm not just their health but also the environment. The cutting-edge disinfection system utilizes Marella Water, an electrolyzed hypochlorous acid, which is composed of pure salt and water. This solution is applied using two primary devices, such as the Micro-Mist System and the Nano-Mist System. The Micro-Mist System is a humidifier that spread 4.7 liters of Marella water per hour, covering around 150 square meters. The Nano-Mist System, on the other hand, is a backpack spraying device with a nano mist nozzle to focus on specific spots. Yusuke Kondo, a supervisor at JP Marzan Project Ventures, Inc., said the Marella water solution is more effective compared to ordinary disinfectants. "Most disinfec

READ MORE...

NTT Research, Inc. CEO Kazu Gomi to speak at the Philippine Digital Convention 2020

PLDT Enterprise brings together the movers and shakers of the tech world in the first virtual PH Digicon 2020 Kazuhiro Gomi, President and Chief Executive Officer (CEO) of NTT Research, Inc., is scheduled to present during the Philippine Digital Convention (PH Digicon) 2020 hosted by PLDT Enterprise. This year’s overall theme is “IMPACT” with the aim to fire up attendees in adopting innovations and technologies and making a positive impact on society. For the first time since PLDT Enterprise established PH Digicon and in its sixth year, this fully digital three-day event will be held in virtual event spaces from October 28 to October 30, 2020. It will be hosted and moderated by PLDT Group’s Ms. Cathy Yang. PH Digicon 2020 will serve as the venue for global industry mavens, thought leaders, and pioneers in technology to come together to help drive technological enablement among enterprises throughout the country and region. Kazu, as he is commonly known, is an experienced Silicon Va

READ MORE...