Concentrix PH Launches iX Hero: AI Tech That Enables Jobs and Supercharges Workforce
Concentrix Corporation recently announced the newest release of iX Hero, the company’s agentic AI-powered application that works with a human in the loop to supercharge the way customer experience is delivered. Joining the launch of iX Hero in the Philippines were Concentrix Chief Product Officer Ryan Peterson; Global Vice President, Product Management, Craig Cotton; and Vice President, Product and Domain Leader, Ratna Puri, together with Concentrix Philippines Executive Vice President and Chief Business Officer Amit Jagga, as well as Vice President for Transformation and Delivery Shared Services Larah Sta. Maria. The Department of Information and Communications Technology (DICT), represented by Assistant Secretary Migui Planas, was also present for the event, which included a demo of the application and other AI-driven products in the Concentrix Intelligent Experience (iX) suite. iX Hero supercharges advisor performance through multiple AI-driven features: from automatic conversati
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